Why Service With Jaguar Land Rover Peoria
Customer Satisfaction
Jaguar Land Rover Peoria is eager to ensure each customer is 100% satisfied with their service experience and repairs. As a new car dealer, we are required by the manufacturer to maintain a standard of excellence when it comes to customer satisfaction. Our customer feedback through surveys helps us measure our success in this area. Our service managers, advisors and technicians are people of integrity who are honored to earn your business. You can rely on our team for auto repair and maintenance time and time again.
Comfort and Convenience
Jaguar Land Rover Peoria is large, offering a great number of service bays, technicians and a spacious customer lounge / waiting area. Our various new amenities help us bring you faster service and a better overall experience. Visiting our team can be enjoyable as we offer a clean, well maintained environment, refreshments, cable television, current periodicals and more. As a franchise dealer, we also offer a shuttle service or service loaner vehicles if you plan to leave your vehicle for an extended period of time. Give us a call at (877) 218-0145 for availability and reservations.
Access to Information
As we offer authorized Jaguar and Land Rover Repair in Peoria, we have access to bulletins with the latest vehicle updates including service recalls and safety issues. We deliver these updates to our customers through mail or email address.
Training and Education
Our dealership has invested substantial time and resources in continuing the education and training of our team. Technicians often travel to classes out of town and are frequently tested on the latest technology. Our Jaguar and Land Rover Certified Technicians are also trained to work on specific makes and models. Today’s vehicles are so complex that it is impossible to be up to speed on every make and model that is available in the marketplace, however, our team does everything in our power to get the job done right and get you back on the road quickly.
Essential Equipment
Franchise car dealerships have much more sophisticated diagnostic equipment. We invest time in training and the right equipment – tools, hardware, software and computer equipment so the repairs are done correctly. Jaguar Land Rover Peoria has a distinct advantage when it comes to state of the art equipment and tools.
OEM Jaguar and Land Rover Parts
We use Original Equipment parts, which offer a standard of quality that is only available through the manufacturer. In many cases, aftermarket parts are inferior to OEM parts. While they might be cheaper to purchase up front, lack of quality could cost you money in the long run.
Warranties and Extended Warranties
Be careful that any work performed while your vehicle is under warranty doesn’t void the warrant. New car dealerships offer repairs for free if the car is still under warranty. Repairs and parts can also be backed up with a warranty depending on each circumstance. Dealers offer extended warranties for both new and used vehicles, which offers greater peace of mind. Manufacturer backed extended warranties make servicing your car easier because the work can be honored at dealers nationwide.
Price and Value
Price is a common misconception. Dealerships are as competitive as ever on oil changes, batteries, brakes, tires and other common repairs. We have done mystery shopper projects and the results indicate that the service through a new car dealer provides a tremendous value. For example, we make sure to measure tire tread depth, offer multi-point inspections and up-front pricing.
To make the repair process even easier for you, we offer savings through Service Specials. In need of a particular part for your vehicle? Take advantage of our online collection of Parts Specials as well!